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  1. #1
    2006 sswc RockStar
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    Join Date
    Dec 2006
    Posts
    928

    BMC CX01 cracked

    I have a BMC CX01 that has cracked around the alloy lug, where the carbon joins, after 1 ride! according to BMC, its a paint crack caused by a stome! i was offered $100 or a BMC trade kit as compensation, ive declined and i am seeking legal advice, since then, the crack has increased to nearly all the way around the tube, yet they still insist, it a chip, not a defect with the frame or paint........... anyone else had this problem?

  2. #2
    2006 sswc RockStar
    Reputation:
    Join Date
    Dec 2006
    Posts
    928
    Well, the fun continues, bike was ridden on Sunday, and now has FOUR cracks! this is brilliant, and no comments or feedback from BMC mods or anything!

  3. #3
    mtbr member
    Reputation:
    Join Date
    Nov 2010
    Posts
    2
    After a few phone calls with my local bike shop, OGC has stepped up to the plate and taken care of me. I will be getting a replacement frame. I sent an email to OGC's info line and got an immediate response from a rep, who was extremely professional with me. I'm quite confident that OGC is going to be an excellent distributor for BMC. They are excellent communicators

  4. #4
    2006 sswc RockStar
    Reputation:
    Join Date
    Dec 2006
    Posts
    928
    Im now going direct to BMC.......

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