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  1. #1
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    what online retailer for gear/parts/tools?

    want to make sure i'm ordering from a reputable place. bluesky cycling has mixed reviews, jenson USA seems all positive. any other places to get gear from? LBS are limited in current my area.

    i was going to order a bunch of stuff from amazon but fear ill get a bunch of packages at different times. id like to place one bulk order and rock n roll.
    Gary Fisher HiFi Deluxe 29er

  2. #2
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    Parktool.com has an extensive list of online(good) sources for bike tools.

  3. #3
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    Had a great experience ordering from JensonUSA... Order processed at midnight, UPS guy at my door the following afternoon (I live in Canada, and didn't pay for expedited shipping, so needless to say I was a little shocked). Prices were good and everything was as described.

  4. #4
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    I buy most stuff from Amazon, but you're right.. you'll get a bunch of separate orders unless you pick a retailer that has everything you need. I do like hucknroll.com

  5. #5
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    Jenson! They have price match so you always get the best price. No shipping costs because the warehouse is right next to one of the local trails and you can pick up your merch at will call when you ride.

  6. #6
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    ill poke around jenson, thanks folks.
    Gary Fisher HiFi Deluxe 29er

  7. #7
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    I've bought a lot from Jensonas they're not that far from me. I've also had great service from Pricepoint.com and Universal Cycles. I also like another place but when you name them here, you get kind of a nasty flag as the shop doesn't advertise on MTBR. Huck - n - Roll. Do a search for them - sometimes not the greatest selection but sometimes have great pricing (i bought a cassette from them for $63 that others were selling for over $100).

  8. #8
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    Does anyone have good experiences from online retailers shipping to Canada? I'm in Ontario and I want to order from California but I'm nervous.

  9. #9
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    Quote Originally Posted by kingoliver View Post
    Does anyone have good experiences from online retailers shipping to Canada? I'm in Ontario and I want to order from California but I'm nervous.
    jensons FAQ page....

    Canadian Orders

    All Canadian orders are shipped via UPS International. Delivery times are often as fast as 1-2 days, and guaranteed within 5 business days.

    We collect GST/PST at checkout and pay them on your behalf. There are no brokerage charges, import duty, or customs charges. The price you see at checkout is the price you will pay, with nothing due at delivery!

    For additional information on shipping to Canada, please visit this page.
    JensonUSA.com - Your Mountain & Road Bike online parts supplier!
    Gary Fisher HiFi Deluxe 29er

  10. #10
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    +1 for Jenson. I'm in Canada and order stuff from them all the time. If in stock, usually it's shipped the same day and shows up at my office the following afternoon.

  11. #11
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    i placed my order with jensons last night, withholding comment but nothing is backordered yet it has yet to be shipped. not going to be happy if it screws up my 2nd day air shipping. wanted to have the stuff by Thursday.

    we'll see...
    Gary Fisher HiFi Deluxe 29er

  12. #12
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    I also live in Ontario, Canada, and have great experiences with JensonUSA (their new UPS shipping without brokerage at the border is awesome!), Pricepoint, Cambria Bike, and Chain Reaction Cycles. But note when ordering from Pricepoint or Cambria to ask for shipping by USPS, it'll take longer but you won't be gouged by brokerage fees at the border. You should have the stuff from Jenson quick, they're usually quite good with that.
    STOLEN: '07 Banshee Viento - See Eastern Canada Forum for Pictures. If anyone sees it contact me ASAP!

  13. #13
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    Quote Originally Posted by Waltah View Post
    i placed my order with jensons last night, withholding comment but nothing is backordered yet it has yet to be shipped. not going to be happy if it screws up my 2nd day air shipping. wanted to have the stuff by Thursday.

    we'll see...
    looks like it did get shipped today. cool
    Gary Fisher HiFi Deluxe 29er

  14. #14
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    for future reference you should check out seasonaloutfitters.com . I have found that they sell sram stuff pretty cheap compared to other places..

  15. #15
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    The key to my last post was "if in stock." Sometimes Jenson will show an item as in stock until you go to the checkout page, where it will say "ships in 2-5 days" or something. Yes, I find it a bit iffy but am willing to overlook because generally their shipping to Canada for stuff that is Really In Stock is so good. If I need it right away, I'll pick an equivalent that will ship right away.

    This is in contrast to CRC, where the prices are good on certain things and shipping is free on orders over 250 to CAN, but can take two weeks or more to arrive. I got my card jacked on another US- based site I had high hopes for, whereas Jenson has been typically hassle-free. No luck finding a competitive Canadian-based online retailer so far.

    I wish Canada could get the same free shipping on orders over 150 as the US...
    Last edited by Flats; 08-09-2011 at 08:29 PM.

  16. #16
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    Bluesky is great. I just bought a full XTR kit on sale from them. The fron derailleur was not compat with my Blur XC so I sent it in for exchange. It took them an extra week to reply but they called me to chat about what I requested in order to make sure fitment was correct.

    Good in my book!

  17. #17
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    One thing about Blue Sky is that a lot of the stuff they sell are OEM type with no retail packaging. Not a big deal but I didn't know that when ordering. They along with Jenson, Cambria and Pricepoint are fairly well known here. I've bought from all no problem. Another one that I like is Outside Outfitters. They are VERY VERY slow to fulfill the order (they note that in their site) and it takes like a week to get it out the door, but their prices on certain items were hands down lowest so check them out as well

  18. #18
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    Jenson's stuff comes from MN, which is why is was so fast to Canada, in nor cal it took 5 days to get here.

  19. #19
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    Quote Originally Posted by ricky916 View Post
    Jenson's stuff comes from MN, which is why is was so fast to Canada, in nor cal it took 5 days to get here.
    only some of it comes from MN. 5 of my items shipped from CA, 1 shipped from MN.
    Gary Fisher HiFi Deluxe 29er

  20. #20
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    eBay is good too.. lot of online retailers there who have quite a bunch of stuff that you need and have very competitive prices, but I like Jenson a lot for is customer service, huge selection, good price and low shipping cost... I was ordering a lot of parts for my bike and planned on getting the total up to $150 to get free shipping... Then after I've look at how much it would had cost me for shipping and it was like $10 for all....

    I've received everything in a big 10' cube box and even without free shipping, it would had cost me only $10... So I was pretty amazed. To order from them to Canada, I still has to try, but I'm not aware of the shipping rate, since I did not tried yet.

    David
    Quote Originally Posted by NicoleB28 View Post
    topless. that's what all mtb girls do. we go ride, get topless, have pillow fights in the woods, scissor, then ride home!

  21. #21
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    AZ's house of bicycle goods. PM me for paypal instructions.

  22. #22
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    Quote Originally Posted by AZ.MTNS View Post
    AZ's house of bicycle goods. PM me for paypal instructions.
    Wait...

    Was that paypal billing address in Taiwan ??

    Damnit !
    Quote Originally Posted by NicoleB28 View Post
    topless. that's what all mtb girls do. we go ride, get topless, have pillow fights in the woods, scissor, then ride home!

  23. #23
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    Do not use UK probike. Returns sucks and customer service for warranty is terrible.

    I will only use USA vendors even if the price is more.

  24. #24
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    Quote Originally Posted by AZ.MTNS View Post
    AZ's house of bicycle goods. PM me for paypal instructions.
    LOL
    Gary Fisher HiFi Deluxe 29er

  25. #25
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    Anyone ordered from BlueSkyCycling, that lives in Ontario?

  26. #26
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    Quote Originally Posted by Waltah View Post
    only some of it comes from MN. 5 of my items shipped from CA, 1 shipped from MN.
    Sadly my BB came from MN 5 days no riding sucked, mostly because during those 5 days the weather got no hotter then 87 degrees.

  27. #27
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    I was planning on going with Jenson but the shipping easily exceeded the discounts so I went with Chain reaction cycles and so far everything is great. The shipping was insane and it all came in one big box. Actually the lube i ordered leaked and a few things got messed but I blame that on incompetent shipping companies.
    "Nothing compares to the simple pleasure of a bike ride." - John F. Kennedy

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  28. #28
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    Quote Originally Posted by nikojan View Post
    Actually the lube i ordered
    giggity

    ill chekc them out next time. im going to order from different online shops over the next few months and see who gets it done the best.
    Gary Fisher HiFi Deluxe 29er

  29. #29
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    Quote Originally Posted by kingoliver View Post
    Anyone ordered from BlueSkyCycling, that lives in Ontario?
    Not sure that they have the cheapest stuff, the 5050 is listed for almost 20 more then jenson has it. I'm in oakville, let me know how they are if you go with them.
    "Nothing compares to the simple pleasure of a bike ride." - John F. Kennedy

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  30. #30
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    just google blueskycycling review or search it on this site. couple things made me stray away from ordering there.
    Gary Fisher HiFi Deluxe 29er

  31. #31
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    Quote Originally Posted by nikojan View Post
    Not sure that they have the cheapest stuff, the 5050 is listed for almost 20 more then jenson has it. I'm in oakville, let me know how they are if you go with them.
    I'm in Mississauga. I don't think I'm going to go through with it. They're so much cheaper but too many mixed reviews. I'm looking at a Shimano SLX crank for $119. Which is 50-100 bucks cheaper than everywhere else but everyone sais theres an issue with their shipping. Mistakes, no retail packaging etc. I might just spend the extra cash and go through Jenson. Cheaper shipping and better reputation. Have you ever ordered anything before?

  32. #32
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    Yea my last order was for a helmet, lubes and degreaser, pedals and a new chain. I was excepting it to come in different packages and maybe even at different times but they didn't. Also chainreaction has the lowest prices so if you click on the item you want to buy and press the button to email them about price watch or whatever its called they will match it if you can wait a few days for them to review it.

    Forgot to mention that they tend to include free demo stuff like energy bars or something along those lines which is also a nice gesture.
    "Nothing compares to the simple pleasure of a bike ride." - John F. Kennedy

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  33. #33
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    Your helmet and what not were from chainreaction? I'll check that out

  34. #34
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    What about performance bike? Join their Performance club for $30 and you get 10% back in credit on the purchases (some weekends 20% back) and all shipments are upgraded to second day at no extra charge. I bought a couple of bikes (for wife and daughter) there and ended up with approx. $150 credit on approx. $750 worth of purchases ($780 counting the fee to join). Not too shabby.

  35. #35
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    Use jenson, it was a mistake to go with chainreaction. I just noticed that jenson offers free shipping on order over 150 instead of 250 like chainreaction. And they tend to have the same prices.
    "Nothing compares to the simple pleasure of a bike ride." - John F. Kennedy

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    11' Giant XTC 2 29er

  36. #36
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    was about to bump this thread. got my stuff today. excellent shipping/processing speed.

    wish i would have known about the $150/free shipping , my total was $137 DOH!

    2 thumbs up for jenson, 1 for pricing and another shipping/handling.
    Gary Fisher HiFi Deluxe 29er

  37. #37
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    p.s. - i wasnt going to go riding today (ive gone 2 days in a row). but with some new gear im itching to get out there
    Gary Fisher HiFi Deluxe 29er

  38. #38
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    I ordered some grips through chain reaction yesterday using paypal. They were cheap ones just to test it out. Shipping was 8 bucks and the grips were 5. I haven't even received confirmation that their being shipped...

    Also i ordered some pedals from ebay and received confirmation. They were supposed to be located in New York. So i figured they would get to Ontario really quickly. I checked the shipping and for whatever stupid reason, they've made their way to Oklahoma.

    I'm having no F'ing luck...

  39. #39
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    give universalcycles a try, their price match system really works, they matched almost every price I asked for.

  40. #40
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    Amazon

  41. #41
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    Had another good experience ordering Camelpaks from Jenson. Ordered a Manitou Match Fork (Disc Only, in the description and picture) from CRC, they sent me a fork with V-Brake Bosses... Unimpressed, but I'll give them a chance to rectify it before saying they're no good.
    '10 Hardrock Sport Disc

  42. #42
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    2 thumbs up to nashbar and jenson. both fast shipping and products as ordered. awesome.
    Gary Fisher HiFi Deluxe 29er

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