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  1. #1
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    Reputation: helidave's Avatar
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    Caution;  Merge;  Workers Ahead! Cracked Rune frame!!

    Was getting ready to go ride and found this!

    This is the down tube/seat tube junction, by the way.
    Attached Thumbnails Attached Thumbnails Cracked Rune frame!!-crack2.jpg  


  2. #2
    mtbr member
    Reputation: ryan_daugherty's Avatar
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    bummer, email jon. He'll get you a new one.

  3. #3
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    Bad luck dude, that's exactly where my old Prophet failed.

  4. #4
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    newer ones have a gusset there like the spitfire does. i'm sure they'll take care of you. any frame can crack

  5. #5
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    Reputation: helidave's Avatar
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    I emailed Jon, hopefully I'll hear something from him tomorrow and they can get this taken care of.

  6. #6
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    Reputation: qbert2000's Avatar
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    how old is it?

  7. #7
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    Reputation: helidave's Avatar
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    bought new last June

  8. #8
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    hopefully the replacement is the version 1.5. a little slacker, plus the gusset, plus the wear washers installed from the factory. i'd still love to see some shots from banshee showing the newer system. mentioned it before, never saw anything on it

  9. #9
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    Wow good eyes for a pilot. You should've been a mechanic. Bummer bud.
    JRA

  10. #10
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    That ain't a crack...

    ...this is a crack! Got mine last July



    As a matter of fact I just got my warranty V1.5 frame in, thanks to the awesome customer service from both Banshee and Blackstone Bike! Thanks guys! The whole BB area of the v1.5 looks identical to the Spitty. I'll snap some pics and try getting them up here by tomorrow, but that's a big "IF" as I may not want to stop riding my freshly built RUNE!

  11. #11
    powered by bacon
    Reputation: helidave's Avatar
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    Damn!

    How long did it take to get your new frame?

  12. #12
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    Reputation: Atala's Avatar
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    waouw
    this is the first time i see a Rune like this....

    About the delay to have a new frame, it's depend essentially about the dealer
    you have to remember that Banshee is a small company and "we" / they try to answer as soon as possbile to riders who have some troubles.
    my delay is between 10 days if I decide alone that the frame will have some warranty on it and 1 month when I have to deal with factory-warehouse...

    for sure, the event should be agree with warranty-form you signed when you bought your frame...
    AisaBike
    Banshee Dealer

  13. #13
    AKA shitbird
    Reputation: eabos's Avatar
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    Quote Originally Posted by helidave View Post
    Was getting ready to go ride and found this!

    This is the down tube/seat tube junction, by the way.

    If Banshee knew how much of a hack you were on the trail they would surely throw your warranty claim in the trash.....just sayin'
    JRA

  14. #14
    AKA shitbird
    Reputation: eabos's Avatar
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    Quote Originally Posted by helidave View Post
    bought new last June
    As opposed to THIS June?

    'tard
    JRA

  15. #15
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    That's very immature Moe.

    Sent from Eabos's mom's house using Tapatalk.

  16. #16
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    So it's been a week and a half since I submitted the warranty claim, and not a word from Banshee.

  17. #17
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    PM sent.
    Banshee Bikes Designer
    www.bansheebikes.com
    Banshee Blog

  18. #18
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    Quote Originally Posted by helidave View Post
    So it's been a week and a half since I submitted the warranty claim, and not a word from Banshee.
    you'll actually be dealing with Trident, Banshee's distributor. Good luck with Jordan, he is not the best at communication. Written or verbal.
    "Mi amor Nuevo Miércoles!"

    -cabra cadabra

  19. #19
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    Keith must have put a boot up someones ass, cause I got an email at 9:30 this morning saying my frame was shipping today.

  20. #20
    The Mountain Bike Life
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    Quote Originally Posted by Calhoun View Post
    you'll actually be dealing with Trident, Banshee's distributor. Good luck with Jordan, he is not the best at communication. Written or verbal.
    Yeah...Zac on the other hand is great...too bad he is not the banshee guy there.

  21. #21
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    The Banshee guy is Dennis, and he's pretty quick to respond to emails.

  22. #22
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    You get your replacement yet?

  23. #23
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    Yea, I got it on thursday. And it's a 2012.

  24. #24
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    Quote Originally Posted by helidave View Post
    Was getting ready to go ride and found this!

    This is the down tube/seat tube junction, by the way.
    My 2012 Rune just cracked in the place!

  25. #25
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    You sure your bike is a 2012?

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