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  1. #1
    mtbr member
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    Anyone purchased from Banshee direct?

    I'm trying to source the V1.5 keronite pivots to replace my worn out hardware in my V1 Spitfire.
    Unfortunately I'm in New Zealand where there is no longer a dealer.
    Not even in Australia or even within 5000kms from me.
    I could keep replacing bushes but that's no use with worn hardware and at US$10 each, it gets expensive.

    I've been dealing with someone from Banshee about getting new pivots and bushes sent to me.
    Along with the sometimes 2 week+ email reply wait (yeah wtf??), they want me to send them my credit card details for payment.
    I'm not sure how many of you are willing to email such personal information but I am not one of them.

    Has anyone been able to make payments to them direct securely?

    I just wanna keep riding my bike.

  2. #2
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    Ya... you should not ever email CC info. Where I work the policy is to ALWAYS get the customer on the phone when you need to get a CC number. Sometimes customers take it upon themselves to throw it in an email and it scares me.

  3. #3
    MTB B'dos
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    Oct 2004
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    17,595
    I've dealt with Banshee direct, not even close to any dealer anywhere even remotely close. Had no issues with them and my CC info, just make sure you're dealing with Jay, Keith or John and then they'll generally pass you along to the right person who deals with that sort of stuff.
    One day your life will flash before your eyes, will it be worth watching??
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  4. #4
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    Cheers for the feedback.

    I've been given the bank account for the Taiwanese manufacturer so I'll see what the bank says about transferring funds.
    Calling Banshee with my credit card details seems more secure still.

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