for when my smart meter conked out memorial day weekend.. it wasnt uncommon for the daily reading updates to lag 24-48 hours after a weekend,, but after a week of no updates i gave them a call to see what was up,,, i was never without electricity, it just wasn't showing online. on the 17th day they finally sent out a guy to install a new one,,

little did i know, it wasn't showing for them either, so they 'estimated' my usage during the downtime

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friendly reminder,,, if this happens to you,, don't say nuffin!!