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  1. #1
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    Landis BS SUCKS!!

    That's all.
    i am a human derailleur

  2. #2
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    bitter much?

  3. #3
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    +1 :thumbsup

  4. #4
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    yeah +1 again
    The Slow One

  5. #5
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    Quote Originally Posted by jennytalia
    That's all.
    Phoenix Landis is probably the most honest LBS I've had dealings with. Rage is a close second. I would only go to the Scottsdale Landis as a last resort. If you have an issue with any Landis store. I would suggest speaking with Bob. I'm sure he would like to hear what the issue may be just like any owner would.
    Currently at Mayo Clinic being tested for a kidney transplant. Donors welcome.

  6. #6
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    The only one worth visiting IMO is the 2005 version of the north tempe location. Other than that the shop is full of a bunch of hammers, wrenches, pliers, in other words...Tools.

  7. #7
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    floyd.

  8. #8
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    Landis tried talking me out of 2Bliss tires and into Saguro TNT's fir my Bontrager Rhythm Elites, I told him that I was pretty sure those tires won't mount with the Bontrager plastic TLR rim strip and he told me they do it all the time. Well they must have a secret way of doing it because everybody says it can't be done without crazy force to get them on. I think the guy was only interested in selling me what he had on the wall instead if ordering what I wanted. The Pig just picked up Specialized though so I can get some Purgatories there.
    ONE SHOX, ONE GEAR, LOTS of FUN! www.TrailFu.com My Rides

  9. #9
    livin' the dream......
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    Randy, I love my Saguaro's (UST)s over my 2Bliss for what it's worth. I run them on my DT Swiss 450's and have no issues.

    I was not able to get the 2Bliss to set up with Stans and was running tubes and honestly pinch flatting on almost every ride. I went with the LBS I got my Stumpy at, got the Saguaro's set up tubless and have not had an issue.

    It IS a pain getting that UST bead off & on the tire when adding Stans, but that is the only complaint.

    I hear ya on getting the hard sell on something you were not looking for.....

  10. #10
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    Saguaro TNT's are hard to get on just about any rim from what I understand. It was tough getting on the Flow rim with strip. TNT is working good but as soon as DNA gets in a Captain with GRID. I'll replace the TNT Saguaro as I don't think I would have much luck doing a trail repair with it.

    I just mounted the 2.4 Purgatory 29'er on the front of my bike. It sure has some volume to it. Worked great tubeless on the Flow rim. Still finding the right PSI for me though. Seems to wonder a little but I don't have enough rides on it to like/dislike it yet.

    I have not found a shop yet that does not want to first try and sell you what they have on the shelf. Jeff at the Phx Landis has ordered lots of stuff for me in the past. Even sent stuff back at no charge when it did not work out. So again without sounding like a sales rep. The Phx store has treated me well.
    Currently at Mayo Clinic being tested for a kidney transplant. Donors welcome.

  11. #11
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    Quote Originally Posted by tjkm
    Randy, I love my Saguaro's (UST)s over my 2Bliss for what it's worth. I run them on my DT Swiss 450's and have no issues.

    I was not able to get the 2Bliss to set up with Stans and was running tubes and honestly pinch flatting on almost every ride. I went with the LBS I got my Stumpy at, got the Saguaro's set up tubless and have not had an issue.

    It IS a pain getting that UST bead off & on the tire when adding Stans, but that is the only complaint.

    I hear ya on getting the hard sell on something you were not looking for.....
    What can I say, I agree with Shiggy and Guitar Ted that the Bontrager TLR system is awesome. While I have no first hand experience with Stan's I have a lot of nearby experience and let's just say I am not giving up my Bontragers any time soon. In fact I picked up a set of Bontrager SS TLR wheels for the new SS on order.
    ONE SHOX, ONE GEAR, LOTS of FUN! www.TrailFu.com My Rides

  12. #12
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    Just when the hatin' was gettin it on, the thread is hijacked by tires
    i am a human derailleur

  13. #13
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    Different Opinion

    I've had good service and a positive experience with the group at Warner and Rural in Tempe.

  14. #14
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    Cant be any worse than Tempe Bike...Worst LBS ever...Fat 70 year old lady owns the shop...Horrible!!!

  15. #15
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    I have had GREAT experience at Landis on 7th Ave and Indian School. Everyone there has been very friendly and helpful. I had a cable switched out and bought a new tire recently. No pressure and great service!

  16. #16
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    Quote Originally Posted by kensellu
    Cant be any worse than Tempe Bike...Worst LBS ever...Fat 70 year old lady owns the shop...Horrible!!!
    Jeez, take it easy man!
    Tempe bike has been owned by the same people for over more than 30 years. People age and I imagine it will happen to you too. They sell mostly beginner level stuff and campus bikes and do a good job doing it. If you were looking for more that that you should have done a bit of research.

  17. #17
    In the rear with the beer
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    Totally thought this thread would be about floyd....would be more interesting if it was

  18. #18
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    I also go to the Landis on 7th ave and Indianschool. They treat me great.

  19. #19
    Wait, what!?
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    Quote Originally Posted by randyharris
    The Pig just picked up Specialized though so I can get some Purgatories there.
    Are you cereal!? Thats sweet.

    I DO like Landis Scottsdale. Nice group of people that are pretty helpful and easy going. Lanids on 7th though....

  20. #20
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    Quote Originally Posted by jaybird
    I've had good service and a positive experience with the group at Warner and Rural in Tempe.
    I too like this location and since it's right around the corner I go there for most of my basic needs. If it's dh/fr related though, you'll find me at cactus...

  21. #21
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    Quote Originally Posted by jennytalia
    That's all.
    If you have a problem with service or parts, try and talk to the manager. I don't know which location you had the problem with, but we'd be happy to resolve any problems over at the Phoenix store, 7th ave. & Indian School.

  22. #22
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    Quote Originally Posted by trb2929
    Saguaro TNT's are hard to get on just about any rim from what I understand. It was tough getting on the Flow rim with strip. TNT is working good but as soon as DNA gets in a Captain with GRID. I'll replace the TNT Saguaro as I don't think I would have much luck doing a trail repair with it.

    I just mounted the 2.4 Purgatory 29'er on the front of my bike. It sure has some volume to it. Worked great tubeless on the Flow rim. Still finding the right PSI for me though. Seems to wonder a little but I don't have enough rides on it to like/dislike it yet.

    I have not found a shop yet that does not want to first try and sell you what they have on the shelf. Jeff at the Phx Landis has ordered lots of stuff for me in the past. Even sent stuff back at no charge when it did not work out. So again without sounding like a sales rep. The Phx store has treated me well.


    are you a sales rep?

  23. #23
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    Quote Originally Posted by JrockFeltaz
    are you a sales rep?
    I'm whatever I need to be these days.
    Currently at Mayo Clinic being tested for a kidney transplant. Donors welcome.

  24. #24
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    Quote Originally Posted by berzerker
    If you have a problem with service or parts, try and talk to the manager. I don't know which location you had the problem with, but we'd be happy to resolve any problems over at the Phoenix store, 7th ave. & Indian School.
    I put a lot of miles on a tire I got from you. While it worked fine. I think it should have lasted longer. Will you replace it for free and provide a bottle of Stans for my time?
    Currently at Mayo Clinic being tested for a kidney transplant. Donors welcome.

  25. #25
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    Man I want a new bike.

  26. #26
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    Quote Originally Posted by kensellu
    Cant be any worse than Tempe Bike...Worst LBS ever...Fat 70 year old lady owns the shop...Horrible!!!
    I thought weed was supposed to make you more mellow and less irritable. Perhaps you should bake some more.

  27. #27
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    Quote Originally Posted by jennytalia
    That's all.
    Any sucker that calls someone else a sucker, without substantiaion, sucks.
    Bullsh*t is the glue that binds our nation.

  28. #28
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    Quote Originally Posted by Swamp ThAAng
    Any sucker that calls someone else a sucker, without substantiaion, sucks.
    I agree!! I used to work for Landis (Southern and 101 location) and the people that work for the company (then and now) for the most part are a great bunch of people. To make a statement like this and not expand on it is rediculous.

  29. #29
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    Hmm....I can say that I have had a "bad" experience at about pretty much any bike shop in the valley. For every "bad" experience, I have had probably 30 good experiences. People can make mistakes and they are generally trying to give you good advice. The guys at Landis in my experience have always been pretty cool but they are not perfect, no one is, including me, you or anyone else here. I am sure they meant well.
    Getting a dropper post is like getting a bidet. I didn't know I needed one until I get one and boy, does my ass thank me.

  30. #30
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    Quote Originally Posted by kensellu
    Cant be any worse than Tempe Bike...Worst LBS ever...Fat 70 year old lady owns the shop...Horrible!!!
    eww,, what if she tries out all the bike seats before selling them...

  31. #31
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    Quote Originally Posted by NMPhi767
    Hmm....I can say that I have had a "bad" experience at about pretty much any bike shop in the valley. For every "bad" experience, I have had probably 30 good experiences. People can make mistakes and they are generally trying to give you good advice. The guys at Landis in my experience have always been pretty cool but they are not perfect, no one is, including me, you or anyone else here. I am sure they meant well.
    Lord Aragon, wise man of South Mountain.
    Bullsh*t is the glue that binds our nation.

  32. #32
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    Landis on Southern in Tempe just worked hard for me for weeks and weeks to get the most amazing warranty deal from Fisher ever. I am very grateful for their stoke for the ride and for tolerating my occasional impatience.

  33. #33
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    There is plenty of shops around here that have good customer service. If one place sucks, just don't go there. My three go to shops are SMC, Cactus on 48th and Warner, and Rage. The staff at all three shops are in my opinion are how all bike shop staff should aspire to be. Any problem that I have had with my bikes has always been resolved professionally regardless of if it was a warranty issue or something I caused.

  34. #34
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    Landis PHX rocks

    The boys and girls at Landis have always treated me right. Scottsdale and the Indian
    school shop. Tim at 7th & Indian School will go the extra mile for ya..

    Later,
    Johnny K

  35. #35
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    Quote Originally Posted by trb2929
    I would suggest speaking with Bob. I'm sure he would like to hear what the issue may be just like any owner would.
    LOL, because speaking with the manager makes an experience so much better. Too many shops where one can spend money...skip Landis then. I've purchased four bikes from them in the past 8 years and I get treated like ***** there. Also, what's with the attitude from the brunette at the South Tempe store? Seriously, rag much? Anyway, I've avoided that place for a year or two now.

  36. #36
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    Hey Jenny.....I mean Sac,
    Here's an idea............ Instead of talking to the owner or manager of the shop, why don't you post a thread on the internet in hopes that you can ruin their business.
    2cents from cobsen

  37. #37
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    Quote Originally Posted by RogerDoger
    LOL, because speaking with the manager makes an experience so much better. Too many shops where one can spend money...skip Landis then. I've purchased four bikes from them in the past 8 years and I get treated like ***** there. Also, what's with the attitude from the brunette at the South Tempe store? Seriously, rag much? Anyway, I've avoided that place for a year or two now.
    Bob's the owner not the manager. One can always run into a employee with an attitude. Most owners care about what their customers have to say. People will like the shop that they think treats them best. Some listed in this thread treated me like crap in the past. I'll stick with the Phx Landis, Rage or my out of state connections Larry or Chad.

    As far as this thread goes. An offer by a Landis employee to address the concern was presented to the OP. That's all they can do at this point.
    Currently at Mayo Clinic being tested for a kidney transplant. Donors welcome.

  38. #38
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    If this thread is in fact about Landis Cyclery and not Floyd Landis, let me just say. I personally drive from Gilbert to the 7th ave and Indian School store just to deal w Tim. He's been helping me with my needs for I bet for close to 20 years. Never a bad experience in all that time. Bob has always been super cool as well. Just my 2 cents. No I am not a salesmen.

  39. #39
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    Quote Originally Posted by Swamp ThAAng
    Any sucker that calls someone else a sucker, without substantiaion, sucks.

    yeah.? well you're a sucker!
    My Third Eye Has A Cataract

  40. #40
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    Quote Originally Posted by Blatant
    I thought weed was supposed to make you more mellow and less irritable. Perhaps you should bake some more.
    Ha Ha weed can't mellow out a guy from Boston.

  41. #41
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    Johnny K is it really you?

    Quote Originally Posted by JJK
    The boys and girls at Landis have always treated me right. Scottsdale and the Indian
    school shop. Tim at 7th & Indian School will go the extra mile for ya..

    Later,
    Johnny K
    Dude, where you been? Ride much?

  42. #42
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    Yeah, especially 7th and Indian School...

    There's this guy named Jeff that works there. Total n00b.

    heh.

  43. #43
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    Quote Originally Posted by Dancobsen
    Hey Jenny.....I mean Sac,
    Here's an idea............ Instead of talking to the owner or manager of the shop, why don't you post a thread on the internet in hopes that you can ruin their business.
    2cents from cobsen
    MISSION ACCOMPLISHED (b*tch a**)
    Last edited by jennytalia; 09-07-2010 at 12:45 PM.
    i am a human derailleur

  44. #44
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    Hey Jeff

    Quote Originally Posted by ScottN
    Yeah, especially 7th and Indian School...

    There's this guy named Jeff that works there. Total n00b.

    heh.
    You know I'm just messing w/ you because of this joker, right? Please don't hurt me...

  45. #45
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    Quote Originally Posted by dirtrodr
    yeah.? well you're a sucker!
    Duh.
    Bullsh*t is the glue that binds our nation.

  46. #46
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    Quote Originally Posted by ScottN
    Yeah, especially 7th and Indian School...

    There's this guy named Jeff that works there. Total n00b.

    heh.
    Dirty, moldy Mango Jeff?
    Bullsh*t is the glue that binds our nation.

  47. #47
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    Indian School Landis has always been great with my noob questions. They even replaced a derailleur for free once.

  48. #48
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    Quote Originally Posted by jennytalia
    MISSION ACCOMPLISHED (b*tch a**)
    Is it?

  49. #49
    JJK
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    Hey Scott

    Yeh it's me still out there, not riding much in the last year, just bought a house at 44th ave- Pinnacle pk rd keeping me busy. and of course working at Discount Tire still, over at 70th st & Shea , livin the dream... hopefully when it cools down i'll be out on the MTB,
    trying to get back in shape. Oh and i got me a little puppy. Hope all is well with you and the Family...

    Johnny K
    Attached Thumbnails Attached Thumbnails Landis BS SUCKS!!-john-gaby.jpg  


  50. #50
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    Quote Originally Posted by chongoman
    Jeez, take it easy man!
    Tempe bike has been owned by the same people for over more than 30 years. People age and I imagine it will happen to you too. They sell mostly beginner level stuff and campus bikes and do a good job doing it. If you were looking for more that that you should have done a bit of research.
    Well...They Jimmy Rig all the bikes that they work on...I was a customer for over 4 years & I knew they sucked but it was convenient & one of the mechanics was cool...they have no knowledge in anything but beachcruisers...took them over 3mths to get a rear shockof mine rebuilt & the fat ass who owns the place doesn't know **** about bikes...I don't think they do a good job at anything...Now that I go to Dominics 2 wheelers it is night & day...

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