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  1. #1
    Meatbomb
    Reputation: Phillbo's Avatar
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    BikeZilla Bike Shop

    So, I bought a new pair of cleats (in case you did not know it, they do wear out) off Amazon and the purchase was fulfilled by BikeZilla Bike Shop (Roys Bike Shop).

    I get the cleats in the mail in 2 days and all is good. 2 days later I get another set in the mail so I go on Amazon and request a return on the duplicate set. The return comes with a mailing label but I have to pay the shipping... not gonna happen. So, I contact Roys Bike Shop via email and explain. their response was

    " Phil

    Just keep em as spares, we had a stamps.com glitch


    keith "


    I'll buy from them again. Good customer sat.

    Anyone need a pair of cleats 'cause in case you did not realize it, they do wear out.

  2. #2
    livin' the dream......
    Reputation: tjkm's Avatar
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    That is pretty cool!

  3. #3
    mtbr member
    Reputation: BIGHORN LEW's Avatar
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    Pure bike shop kool-aid!
    RAM speed: UP, UP, and away....!

  4. #4
    Give it a crank
    Reputation: Mtn-Rider's Avatar
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    You should have ordered a bike too, and keep the second one as a spare.

  5. #5
    EDR
    Reputation: eatdrinkride's Avatar
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    Re: BikeZilla Bike Shop

    I bought a chimney charcoal starter on Amazon once. After a week and a half it didn't show up so I called the seller. The next day it showed up. A week later another one showed up. I called them to return it but they said keep it haha. Now I am the king of charcoal starting in my neighborhood!

  6. #6
    mtbr member
    Reputation: MtbAZ44's Avatar
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    amazon is good too... i had a 6 month old maxxis ignitor form bubble gum bubbles.. I told them I wanted to do warranty return through them... and they said just send it back to us (Amazon) for a full refund... And I return stuff back to them all the time for a full refund... No shipping charges...
    fat old man ... fueled by Mexican pastries....

  7. #7
    parenting for gnarness
    Reputation: chollaball's Avatar
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    you should take one of those spares and put it in your pack. extra cleat in my pack has saved me many times.

  8. #8
    mtbr member
    Reputation: Casual Observer's Avatar
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    SO was riding up in Prescott during last year's WoR, and her cleat would not engage. Stopped at the Shimano team trailer to see if they had a bolt that would fit. Turns out her cleats were 12 years old, and the bolts they have were too short. So, they gave her a brand new pair. She went back the next a.m., and bought the mechanic breakfast.
    Nobody gives a s#$t you singlespeed.

  9. #9
    parenting for gnarness
    Reputation: chollaball's Avatar
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    Quote Originally Posted by Casual Observer View Post
    SO was riding up in Prescott during last year's WoR, and her cleat would not engage. Stopped at the Shimano team trailer to see if they had a bolt that would fit. Turns out her cleats were 12 years old, and the bolts they have were too short. So, they gave her a brand new pair. She went back the next a.m., and bought the mechanic breakfast.
    was she riding spd or times? I carry both!

  10. #10
    mtbr member
    Reputation: Casual Observer's Avatar
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    Quote Originally Posted by chollaball View Post
    was she riding spd or times? I carry both!
    SPD. It turns out that she had never, not once, changed out her cleats. We went to both the Giant trailer and the Shimano trailer, and both said the cleat bolts they had were not long enough. The Shimano attributed it to the cleats being so old.
    Nobody gives a s#$t you singlespeed.

  11. #11
    parenting for gnarness
    Reputation: chollaball's Avatar
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    Quote Originally Posted by Casual Observer View Post
    SPD. It turns out that she had never, not once, changed out her cleats. We went to both the Giant trailer and the Shimano trailer, and both said the cleat bolts they had were not long enough. The Shimano attributed it to the cleats being so old.
    well this highlights perfectly that you should also carry a pedal wrench, the problem could have been fixed that way. Make sure Phillbo is getting all this!!

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