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  1. #1
    mtbr member
    Reputation: cstem's Avatar
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    Jan 2006
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    Big Thanks to Crank Bros!

    I needed one pedal end cap for my Crank Bros. Eggbeaters, so I emailed Crank Bros. to see if I could buy one. They contacted me and sent me two new ones for free-including shipping! Not only that, they sent me these blingy ones to replace the black plastic caps!

    Big Thanks to Crank Bros!-crank-bros.jpg

  2. #2
    Dianetics Junior
    Reputation: CBizzie's Avatar
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    Mar 2011
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    that's cool man - love seeing that....I've heard really good things about their customer service....glad to see that they are keeping up with it.

  3. #3
    @trailgrinder
    Reputation: Live2rideUtah's Avatar
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    Jan 2012
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    Lifetime crankbros customer here, had a customer service issue about 5 years ago with my eggbeaters and they handled it with no questions asked. Great customer service is hard to find therese days.

  4. #4
    SamuraiBunnyGuy
    Reputation: longhairmike's Avatar
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    Oct 2009
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    why has no component manufacturer just come out with a 'totally rock-bashed' paint scheme already

  5. #5
    mtbr member
    Reputation: woahey's Avatar
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    Quote Originally Posted by longhairmike View Post
    why has no component manufacturer just come out with a 'totally rock-bashed' paint scheme already
    +1 My bike and every component on it is scuffed, scratched or dented.
    The secret to mountain biking is pretty simple. The slower you go the more likely it is you’ll crash.
    - Julie Furtado

  6. #6
    mtbr member
    Reputation: GR1822's Avatar
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    Love me some crank bros!
    I think I'm not as good as I thought.

  7. #7
    mtbr member
    Reputation: 5bravobravo's Avatar
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    I can attest to their customer service as well.

    Only fast no BS responses with no shyster action..

    I'm a CB fan fo rsure.

    I just wish their dropper seat posts would get a good revamping soon..They leave some to be desired, but overall do function OK.
    Check my pulse...

  8. #8
    Elitest thrill junkie
    Reputation: Jayem's Avatar
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    Jul 2005
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    18,501
    Quote Originally Posted by 5bravobravo View Post
    They leave some to be desired, but overall do function OK.
    As in the notches wear down quickly and it ceases to function at all?
    "It's only when you stand over it, you know, when you physically stand over the bike, that then you say 'hey, I don't have much stand over height', you know"-T. Ellsworth

    You're turning black metallic.

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