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  1. #1
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    Mendoncyclesmith - solved! (Craig is the man)

    I sent my Headshok Ultra DLR to Mendoncyclesmith for service in May. After a couple of weeks Mr. C.... sent me a mail telling me that my fork was not so good and suggested that I might not want it returned. I answered him that I did want it returned. Then no answer. After this I have mailed him several times. No answer. I have now been without my fork for 5 months. Anybody else had similar experience?

    EDIT: Have now heard from Craig, he posted as soon as he saw the thread. Apparently there must have been some bad email connection or something. Sorry about any doubt I may have caused; Craig is the man. Keep doing business with him! 😊
    Last edited by Jostigen; 10-04-2013 at 06:43 AM.

  2. #2
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    No, in fact that sounds extremely un-Mendon.

    You might want to raise this on the Cannondale sub-forum. He's on there and active, so if for any reason you've been missed you should get a response.

    Sorry to hear about your experience, but it's quite out of character.

  3. #3
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    Thanks for your input. Yes, it certainly contrasts the positive things I read about Mendon when I initially did some research. Could there be a trivial explanation, like he has changed his email or something? I will post on the Cannondale forum as you suggest. Will report back when I, hopefully, hear from Mendon! Again, thanks.

  4. #4
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    There must be a massive miscommunication/misunderstanding here. Whenever he did work for me he sent me back all the old bearings etc.

    That plus I can't fathom why he'd be pilfering Headshoks from clients

    Also, try calling Craig. As opposed to emailing.
    Transition Bandit 29
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  5. #5
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    Please see edit above! 😊

  6. #6
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    Excellent news!

  7. #7
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    Glad you updated the original
    But if you close your eyes it becomes so easy to see

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