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  1. #1
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    Airborne Guardian purchase?

    Does any one know if Airborne is willing to bargain the shipping cost? I've read that they have excellent customer service as well as a possibility of cutting down costs. I don't know if I should wait on new releases to come out (if they do in the next few months) or to just purchase it since it's good for the price anyway. Any thoughts? It'd be amazing to cut down the shipping cost.

  2. #2
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    Quote Originally Posted by swl7 View Post
    Does any one know if Airborne is willing to bargain the shipping cost?


    Unlikely.

  3. #3
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    Kevin,

    As I told you in our private message discussion, we are unable to waive shipping.

    We are a small company that operates on a tigher format than larger companies. We make less $$$ margin per bike than the major companies and pass the savings along to you, the consumer.

    There frankly isn't enough room in the profit margin, especially on lower cost bikes like the Guardian, to waive shipping and keep our doors open in the long-run. Believe it or not most of the time it costs us more than $75 to ship a bike (since the boxes are huge) so even when you pay $75 often we are still paying $15-30 extra still to get it to your door.

    Yes, we have done a few free freight promos in the past on this model. Once was the pre-order, to help seed the market and get people on them and talking about them (think of this as poor man's marketing) and a month or two back when we did a 10-day free-freight promo on all models as a test. We quickly found out that we lost a lot of profit margin but it was a good experiment none-the-less.

    Otherwise, free freight is not the norm and we don't do bargaining or price-negotiating on bikes that are already a very good value.

    Please feel free to contact us directly with any additional questions, thanks.

    Jeremy
    Please Note: I no longer work for Airborne. If you have an Airborne question or problem please contact them directly.

  4. #4
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    okay thanks, I won't be bothering you about this anymore. Sorry for the inconvenience for repeatedly asking.

  5. #5
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    Pay the $75 and be done with it. You will not regret it. You wont find a better bike for $675 anywhere.

  6. #6
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    well, I'm trying to get it almost exact. It'll be more like $675 for bike + shipping, $30-$50 for pedals (since they do not ship with the bike), $?? for how much ever the LBS charges for fine tuning because although I'll be able to assemble the bike, I'm not going to trust my own engineering/handy-work on cliffs that hang over 20 feet.

    I'm looking at about $750-$800.

  7. #7
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    Quote Originally Posted by swl7 View Post
    okay thanks, I won't be bothering you about this anymore. Sorry for the inconvenience for repeatedly asking.
    No worries, it's not a bother. That's what we are here for.


    well, I'm trying to get it almost exact. It'll be more like $675 for bike + shipping, $30-$50 for pedals (since they do not ship with the bike), $?? for how much ever the LBS charges for fine tuning because although I'll be able to assemble the bike, I'm not going to trust my own engineering/handy-work on cliffs that hang over 20 feet.

    I'm looking at about $750-$800.
    The bike arrives 85% assembled, which means there isn't much to do in terms of assembly. If you aren't comfortable in doing that yourself, most shops charge about $75 - $150 for finish assembly.

    The pedals is a tough thing to compare, because like I told you in private messages, most pedals on bikes at this pricepoint are "testride pedals" meaning that they are throw-aways or good for only a few rides. Chances are for any bike you buy in this range you will want/need to buy pedals anyway.

    You also don't have tax worked into your equation. No tax from us unless you live in Ohio, Indiana, Arkansas, or California. You would have to pay tax on a bike purchased at your LBS.

    Again, I'd recommend to call us directly and talk to us if you haven't already. We'd be happy to answer any questions that you may have over the phone, and it's always good to talk to the source anyway.

    Thanks!
    Please Note: I no longer work for Airborne. If you have an Airborne question or problem please contact them directly.

  8. #8
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    holy balls. now's about a good time to have a friend that can tune up my bike for me so I can take him/her out to dinner for the work...

    I guess I'm looking at closer to $900 for the bike. I guess I'll call Airborne sometime to see whether or not I can really afford it.

  9. #9
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    Quote Originally Posted by swl7 View Post
    holy balls. now's about a good time to have a friend that can tune up my bike for me so I can take him/her out to dinner for the work...

    I guess I'm looking at closer to $900 for the bike. I guess I'll call Airborne sometime to see whether or not I can really afford it.




    Unless that is dinner at Taco Bell I fail to see how you are saving anything. You really need to learn to wrench on you're own stuff, the amount of help available on youtube makes it easy. New bikes are not overly complicated to assemble if you take your time. Cut some corners, make additional purchases afterwards to spread the cost out over a period of time. Get creative, you can make this happen if it is really important to you.

  10. #10
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    You're right. Dinner at taco bell ($5.50) vs a bike finish assembly ($100) is a big difference, but I'm not making any additional purchases. I'm just buying the bike. pedals. and shipping. There really isn't a notion of "saving" anything other than the fact that people are saying that this bike is good for its price.

  11. #11
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    I've seen a writeup on here on putting together a Goblin. Process should be identical for the Guardian. Check it out and maybe you won't feel too intimidated to try to put it together yourself. Maybe you can do a majority of the assembly and just pay the LBS to do a tuneup. That won't cost too much.
    I have come here to chew bubblegum and kick ass... and I'm all out of bubblegum.

  12. #12
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    I bought my Guardian knowing full well I probably wouldn't be riding it the day I got it. Why? I figured I would need some time figuring out how to assemble and tune it. It didn't really take that long, but the point is you have to be patient if you're not used to working on bikes. Take your time, watch some youtube videos and call Airborne support if needed.

    Bottom line is, now I know my bike's anatomy (and it's good to know anatomy if you're going to be riding something, eh? EH?) And if it breaks on the trail, I'll know how to fix it instead of being clueless.

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    Quote Originally Posted by swl7 View Post
    You're right. Dinner at taco bell ($5.50) vs a bike finish assembly ($100) is a big difference, but I'm not making any additional purchases. I'm just buying the bike. pedals. and shipping. There really isn't a notion of "saving" anything other than the fact that people are saying that this bike is good for its price.
    I guess it comes down to what you place value on and how you justify what something is worth.

    If you could find a comparable bike, with regards to geo, components etc.at an LBS and it was the same price ~$100 or so, that it would make sense to spend your money there. But you would have to compare apples to apples, which is hard to do. Because chances are the LBS bike might have one or two components that maybe a level or two below or has different features than what comes on a Airborne bike. So it might not be a direct 1 to 1 comparison.

    In my experience, the bikes that I found at the LBS in the same price range as the Airborne bikes ( pre-ordered a Goblin btw) were no where near the same quality per dollar.

    Trying to find a bike that matched the component level a the LBS raised the price significantly. The only thing that an LBS might have that would make a difference is the ability to offer no interest financing (Performance Bike for example). You are still paying more for less though. And of course service if you are not up to doing maintenance.

    In my case, putting the bike together is going to be one of the ways to get to know it better. I have built (estimate) probably close to 1000 +bikes, back when I was an assembler for a high volume LBS in the 80's. Admittedly the technology has changed so much that I will feel like a noob, no doubt.

    So you need to determine what your final cost will be to have a rider, that is acceptable for what you want. Say it is $850 total for a Guardian. Have you found a bike that matches the Guardian or comes close at an LBS?

  14. #14
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    swl7, where do you live? id be more than happy to help. for what its worth, mine was ridable out of the box derailleur wise. putting it together is super simple. do yourself a favor and get a 3 way allen wrench from a local shop or online dealer. its really all i used. get a 4mm, 5mm, 6mm. i bought a whole bike doctor tool kit that retails $150 for $99 at Find Bikes, Cycling Clothing, Bike Parts & Bike Shoes Or Your Local Bike Store at Performance.. however, i bought mine in store.

    regular allens work just fine, but damn if i dont love that 3 way!

  15. #15
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    Swl7
    Count yourself lucky if you only have shipping fees to worry about. I'm a Canadian who just bought the Goblin. I'm going to have to pay taxes plus duty to have it imported to Canada. I think I will still come out on top.
    PS. Bigdaddy if you read this maybe some special love for us poor saps north of the border.

  16. #16
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    I just assembled my Guardian yesterday evening... here are my notes describing the process:

    Assembly notes: bike pulled out of the box as one unit after removing the small box w/ front QR skewer, manual, and reflectors.
    -untied ropes binding the front tire to the bike. carefully routed the left crank arm thru the spokes as i removed and set aside the front wheel.
    -removed protective foam/cardboard pieces that wrapped and protected the frame and handlebars (were attached w/ masking tape)
    -removed protective caps from front wheel axle and installed QR skewer
    -pulled insert from front brake caliper (held pads apart during transit)
    -installed front wheel (carefully aligning rotor in between brake pads)
    -5mm hex key to loosen both bolts holding stem to steer tube, rotated stem 180°, tighten both bolts
    -5mm hex key to remove 4 bolts holding stem's handlebar cap, install handlebar, place cap on and tighten 4 bolts (tighten all 4 evenly, alternating top left, lower right, upper right, lower left, or something similar)
    -grease lightly applied to seatpost and inside frame's seat tube, loosen clamp with 5mm hex key, installed seat tube, tightened seat clamp
    -installed pedals (purchased elsewhere for $30) I tightened them with a 5/8" open end wrench, could also use a hex key if you desired
    -placed chain on front sprocket (was resting on frame)
    -removed rear wheel axle protectors
    TEST Shifting on rear derailleur before riding -
    I started with the lowest gear, by propping up the rear of the bike and pedalling with one hand while pushing the big lower lever on the right handlebar until it wouldn't change gears anymore. My chain moved past the biggest sprocket and was between the sprocket and spokes.
    That indicated the "L" screw on the rear derailleur needed tightening. After pulling the chain out of the spokes and setting it back on the sprocket, i pedalled and adjusted the lower limit screw until it was no longer jumping off the cassette.
    Next i pressed the the upper small thumb shifter while hand pedalling and changed gears until the small button no longer dropped the chain onto the next smaller sprocket. Mine had stopped but was still one sprocket away from being on the smallest one of the cassette.
    This indicated I needed to let some of the cable out, just one sprocket position's worth. I then loosened the cable clamp on the rear derailleur, pinching the cable with one hand as i loosened the 5mm allen bolt with my other hand. I allowed a very small amount of cable to move back then tightened the clamp back up and retested the shifter. I did this twice before I got it into the smallest gear on the rear cassette.

    Not too bad, in the end... 20 minutes of assembly, 10 minutes to tune the derailleur, and I was out the door. I'll fine tune the shifting some more after a week, will be about 100 miles of riding, and the cables will have all settled in. If you are having a hard time getting the shifting to work, I'd call your LBS and ask if you could sit in while the RD was tuned, setup an appointment, and learn how to do it. There's not a whole lot involved to it, after all.... upper limit screw, lower limit screw. some rear derailleurs have a tension adjustment screw. then there's the cable clamp.

  17. #17
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    Thanks G0at. My Guardian arrives on Friday.

  18. #18
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    awesome. thanks for the replies everyone. I guess i'm having first world problems. I should really think positively... and spend some money haha.

  19. #19
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    So now Airborne goes and drops the price on some of their bikes by $50.00, plus is offering free freight? IMO kind of a slap in the face. Just sayin'.
    '09 Cannondale F7
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  20. #20
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    Not a slap in the face in the least. Those are models that are different in their profit margin structur e and will not be going forward once the remainder of stock burns thru. Unlike the Guardian.
    Please Note: I no longer work for Airborne. If you have an Airborne question or problem please contact them directly.

  21. #21
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    halfway through the post on their website, i was extremely happy. but looking at the list for the promo; not as happy. awesome for people planning to purchase those other bikes though.

  22. #22
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    Hey I think they're doing good things over there at Airborne. I hear nothing but good things, mostly. They are giving a decent product for a decent price. I will honestly have to give the new Goblin serious consideration as my next purchase. I would love to see a higher end hardtail 26er. Something with x9/x7 drivetrain, maybe Rock Shox something forks?
    '09 Cannondale F7
    '00 Specialized Hardrock Comp

  23. #23
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    Just wanted to point out that these are well made bikes. I'd say the frame construction and weld quality are comparable to what i saw of the Giant Talons, which I very nearly purchased one before I found out about the Guardian... Go over the 2013 Giant Talon 29er 1 and compare, similar drivetrain, fork, hydraulic brakes, frame, and yet the Airborne Guardian comes in at $675 delivered, versus the $900 Talon.... Even if you add in another $50 to get your Guardian tuned and $35 for a decent pair of pedals, you are still coming out $145 ahead. That's enough to buy a $40 Helmet, $25 multi-tool, $10 bottle cage, $12 insulated 24oz. water bottle, a nice dual action mini pump for $35, and a bike lock for $32... I kinda doubt any LBS will toss in all that as a "freebie" to sweeten the deal for ya...

  24. #24
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    Yeah this sale is a sweet deal. $250 shipped for a hardtail 26er with disc brakes and 21 speed? Seems like a no-brainer to me. My wife is gonna have a sweet ride.

  25. #25
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    Quote Originally Posted by swl7 View Post
    halfway through the post on their website, i was extremely happy. but looking at the list for the promo; not as happy. awesome for people planning to purchase those other bikes though.
    The Delta tempts me because I've been wanting something along the lines of a cross bike for mixed gravel and pavement riding. Am uncertain about sizing though, and we need a new washing-machine. So if you see me riding cross on a washing-machine, you'll understand .

  26. #26
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    Quote Originally Posted by JonathanGennick View Post
    The Delta tempts me because I've been wanting something along the lines of a cross bike for mixed gravel and pavement riding. Am uncertain about sizing though, and we need a new washing-machine. So if you see me riding cross on a washing-machine, you'll understand .
    LOL.

    Here's a little help on the sizing. We built the Delta with traditional cyclocross geometry, meaning slightly higher BB and shorter TT, with plenty of area in the front triangle for throwing the bike up on your shoulder.

    So if you are buying it for using it as a dedicated 'cross bike, buy the size at or just below your normal road bike size. For example, I ride a 58cm road bike and my personal Delta is a 57cm. That puts the stand-over at about the same height as my normal roadbike (because of the slightly higher BB) and gives a slightly more upright position, due to the shorter TT, for riding around on bumpy grass/soil/etc.

    If you are buying it as a dedicated commuter and are looking for a longer TT, you would buy the size just over your normal road bike size, which in my case would be a 59cm. That gives you a somewhat equal TT to what you are looking for in a road bike, but beware that it will probably have a slightly higher standover height because of the higher BB.

    Hope that helps!

    Jeremy
    Please Note: I no longer work for Airborne. If you have an Airborne question or problem please contact them directly.

  27. #27
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    i went ahead and got a 16" guardian. Hope I can get it before next weekend.

  28. #28
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    Quote Originally Posted by swl7 View Post
    i went ahead and got a 16" guardian. Hope I can get it before next weekend.
    Cool, thanks! I just looked up your order. You are about a 3 day ship from the warehouse. Hopefully we can get it shipped out Monday or Tuesday for you.

    Jeremy
    Please Note: I no longer work for Airborne. If you have an Airborne question or problem please contact them directly.

  29. #29
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    thanks Jeremy. I'm currently trying to find some pedals so I can hopefully get it tuned up and out on the trails by next weekend. Don't know if the wellgo mg-1's are the apple products of pedals, but are there other pedals? I was looking at the DMR v8's and people say it's pretty heavy. What factors play into this? What if the rider is extremely light?

  30. #30
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    actually according to this thread: AAWYEAH.com code I went ahead and purchased wellgo mg-1's. i'm hoping that thread wasn't a collaborated effort of 5+ scammers, so I'll see if they're actually legit haha. $40 was the best I could find.

  31. #31
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    Quote Originally Posted by swl7 View Post
    actually according to this thread: AAWYEAH.com code I went ahead and purchased wellgo mg-1's. i'm hoping that thread wasn't a collaborated effort of 5+ scammers, so I'll see if they're actually legit haha. $40 was the best I could find.
    MG-1's are light and are very smooth. I love the pair I had until one of them met a rock and practically exploded into 3 pieces. Hopefully that doesn't happen to you!
    Please Note: I no longer work for Airborne. If you have an Airborne question or problem please contact them directly.

  32. #32
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    alright. just to be prepared.. I've seen the sabre assembly video on youtube by the official airborne channel. Is the assembly pretty much the same for all the bikes? (handlebar, seat post, wheels)? I'm already going to be taking the bike to a LBS or getting help from a co worker that's been working on bikes for a while.

  33. #33
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    Quote Originally Posted by swl7 View Post
    alright. just to be prepared.. I've seen the sabre assembly video on youtube by the official airborne channel. Is the assembly pretty much the same for all the bikes? (handlebar, seat post, wheels)? I'm already going to be taking the bike to a LBS or getting help from a co worker that's been working on bikes for a while.
    The assembly for the Guardian is almost exactly the same as the Sabre. Both are hardtail XC bikes so the way that they are packed and the items that must be put on the bike are similar.

    It truthfully will take you more time to unpack the bike (remove the ties and the foam-backed paper) than it will to assemble it.

    Hope that helps!
    Please Note: I no longer work for Airborne. If you have an Airborne question or problem please contact them directly.

  34. #34
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    When I got a 1st gen goblin, the assembly was as simple as can be. If you can put Ikea furniture together, you'll manage just fine.
    Last edited by rogsim; 09-07-2012 at 01:53 PM.

  35. #35
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    My Guardian is arriving today. Juts got home from work and the UPS guy still isn't here.

  36. #36
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    Quote Originally Posted by rogsim View Post
    When I got a 1st gen goblin, the assembly was as simple as can be. If you can put Ikea furniture together, you'll manage just fine.
    did you take your bike to the LBS after the initial assembly for a tune up? Did you have any issues with the ders? or are you a bike assembly pro that can do it in his/her sleep?

  37. #37
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    Quote Originally Posted by swl7 View Post
    did you take your bike to the LBS after the initial assembly for a tune up? Did you have any issues with the ders? or are you a bike assembly pro that can do it in his/her sleep?
    Not knowing you or having any idea of your mechanical aptitude, it can be hard to judge how someone else "should" be able to put their bike together.

    Are you the type of person who can change a tire and do your own oil changes? Than chances are, this will go smoothly for you.

    If you don't know which way to turn a screw driver to tighten or loosen something up, then chances are you may "feel" overwhelmed.

    Mechanical things and how they work, how they are put together and how they come apart has always interested me. Thus I had no problems learning how to do it, and had increased confidence to start trying to fix/build something that I have never attempted before. Of course it is easy for those who have done it before, or several hundreds of time to say that anyone should be able to do it. But we are all wired differently.

    I can say that if you have basic hand tool knowledge and basic mechanical ability, That the assembly should be easy. Now if you need to adjust a dérailleur or adjust a cable, then you need to realize how the component works how each adjustment affects its function. You don't want to just blindly start turning screws for the sake of doing it.
    Also don't go "Gorilla" on tightening things up either. Easy way to spend additional money to replace a part that was formally new.
    Fortunately there is now a tool available that can teach you just about anything, They call it "The Google"

    When my Goblin arrives, I plan to slap it together ride it, get over the newness of it being my first new bike since the 80's. Then I plan to break it down to the frame. Then rebuild it the way I was taught. By making sure every bolt/cable/bearing is lubed or greased. I probably wont touch the wheels but will inspect them to make sure they are trued and check the spokes.

    To do this, I will have to invest in tools that I don't have, read: (spend money that my wife won't want me too or understand the need for) and learn something at the end of the day.
    The technology on this bike is far advance then what I was used to. I look forward to it.

    Owning a bike and riding allot, requires maintenance. Either you pay someone to do it, or you learn how to do it. (or make friends with someone who does)
    If you don't, then the bike will not last as long as it should and you will enjoy it less because of it.

  38. #38
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    Comp? you in? you havent come back, so i hope your busy!

  39. #39
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    Quote Originally Posted by zukrider View Post
    Comp? you in? you havent come back, so i hope your busy!
    working on the assembly now!!

  40. #40
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    very nice!

  41. #41
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    Quote Originally Posted by G0at View Post
    I just assembled my Guardian yesterday evening... here are my notes describing the process:

    Assembly notes: bike pulled out of the box as one unit after removing the small box w/ front QR skewer, manual, and reflectors.
    -untied ropes binding the front tire to the bike. carefully routed the left crank arm thru the spokes as i removed and set aside the front wheel.
    -removed protective foam/cardboard pieces that wrapped and protected the frame and handlebars (were attached w/ masking tape)
    -removed protective caps from front wheel axle and installed QR skewer
    -pulled insert from front brake caliper (held pads apart during transit)
    -installed front wheel (carefully aligning rotor in between brake pads)
    -5mm hex key to loosen both bolts holding stem to steer tube, rotated stem 180°, tighten both bolts
    -5mm hex key to remove 4 bolts holding stem's handlebar cap, install handlebar, place cap on and tighten 4 bolts (tighten all 4 evenly, alternating top left, lower right, upper right, lower left, or something similar)
    -grease lightly applied to seatpost and inside frame's seat tube, loosen clamp with 5mm hex key, installed seat tube, tightened seat clamp
    -installed pedals (purchased elsewhere for $30) I tightened them with a 5/8" open end wrench, could also use a hex key if you desired
    -placed chain on front sprocket (was resting on frame)
    -removed rear wheel axle protectors
    TEST Shifting on rear derailleur before riding -
    I started with the lowest gear, by propping up the rear of the bike and pedalling with one hand while pushing the big lower lever on the right handlebar until it wouldn't change gears anymore. My chain moved past the biggest sprocket and was between the sprocket and spokes.
    That indicated the "L" screw on the rear derailleur needed tightening. After pulling the chain out of the spokes and setting it back on the sprocket, i pedalled and adjusted the lower limit screw until it was no longer jumping off the cassette.
    Next i pressed the the upper small thumb shifter while hand pedalling and changed gears until the small button no longer dropped the chain onto the next smaller sprocket. Mine had stopped but was still one sprocket away from being on the smallest one of the cassette.
    This indicated I needed to let some of the cable out, just one sprocket position's worth. I then loosened the cable clamp on the rear derailleur, pinching the cable with one hand as i loosened the 5mm allen bolt with my other hand. I allowed a very small amount of cable to move back then tightened the clamp back up and retested the shifter. I did this twice before I got it into the smallest gear on the rear cassette.

    Not too bad, in the end... 20 minutes of assembly, 10 minutes to tune the derailleur, and I was out the door. I'll fine tune the shifting some more after a week, will be about 100 miles of riding, and the cables will have all settled in. If you are having a hard time getting the shifting to work, I'd call your LBS and ask if you could sit in while the RD was tuned, setup an appointment, and learn how to do it. There's not a whole lot involved to it, after all.... upper limit screw, lower limit screw. some rear derailleurs have a tension adjustment screw. then there's the cable clamp.
    Thanks, G0at. Just got done with assembly and your notes were a great help.

  42. #42
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    comphynum, did you also end up tuning your front der? Or are you going to be making a stop by a LBS to get that fine tuned? I think this video does a pretty good job of adjusting the der, so I thought it would be worth a try when I get my bike.

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    Quote Originally Posted by swl7 View Post
    comphynum, did you also end up tuning your front der? Or are you going to be making a stop by a LBS to get that fine tuned? I think this video does a pretty good job of adjusting the der, so I thought it would be worth a try when I get my bike.
    Still have to tune. Gonna give it a go myself first. Thanks for the link.

  44. #44
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    swl7, i think your way to worried. adjustments are cake. just remember that a little goes a long way. where do you live, betting we could find someone near you to give a hand!

  45. #45
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    im in austin

  46. #46
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    oh man crazy. I guess I made my decision quick enough. Just found out that the guardian 16" is out of stock! Maybe I got the last one?

    I'm praying that it won't be the case that it was out of stock before my order

  47. #47
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    I'm not at the office to check, but I am almost 100% certain we have plenty of 16inch Guardians. Its the 16inch green Goblin that is out of stock. I think you are OK. I'll check for certain tomorrow as I am off to a race. See ya~

    Jeremy
    Please Note: I no longer work for Airborne. If you have an Airborne question or problem please contact them directly.

  48. #48
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    I'm willing to bet there are a lot of helpful people here: Forums | Austin Ridge Riders

    You could probably get some used or donated gear if you plead a good case
    No, YOU don't understand. You're making an ass of yourself for all of eternity.

  49. #49
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    I live in Ohio so I will be paying shipping and tax when I order my Goblin and the bike is still a great value.

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    cool deal. met a worker at performance bikes that used to work at airborne. small world. i'm so excited to receive my bike!

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    i hear ya, I'm looking forward to the Hobgoblin.. hopefully the specs/order will be out soon..

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    Got my Guardian on Friday. I am new to disc brakes. When I spin the wheel (front and back) there is a noise that sounds like it is coming from the brakes. Is this normal for discs?

  53. #53
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    Quote Originally Posted by comphynum View Post
    Got my Guardian on Friday. I am new to disc brakes. When I spin the wheel (front and back) there is a noise that sounds like it is coming from the brakes. Is this normal for discs?
    Very common. The caliper could be slightly mis-aligned. Or the rotor could be out of true.

    Spin the wheel. Eyeball the rotor-to-pad gap. See whether it remains constant. If you see the rotor "wobble" back and forth, then some light truing might be in order.

    Here's a decent video: rotor truing - YouTube

    The Airborne people seem pretty helpful. Don't be shy about asking their advice.

    IMHO, if you ride disc brakes, get used to doing some minor truing of the rotor now and then. It is just part of the game when riding disc brakes.

  54. #54
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    Quote Originally Posted by comphynum View Post
    Got my Guardian on Friday. I am new to disc brakes. When I spin the wheel (front and back) there is a noise that sounds like it is coming from the brakes. Is this normal for discs?
    You can give us a call if you want and we'll talk to you about how to go about adjusting them. Here's a quick tutorial if you want to try this first:

    1. Ensure your wheel is centered in the dropouts before securing the skewer/QR. Often times this is the cause for any rub and is easily remedied by ensuring the wheel is straight.
    2. If it's not the wheel, then you need to center the calipers on the rotors. For this you will need a 5mm Allen wrench. Loosen both of the bolts that hold the rotor on, then squeeze the brake lever fairly hard and hold it down. Then tighten the bolts back down, a little bit on each bolt, until they are snug. Release the brake lever and spin the wheel to check for rub. This should take care of it.

    If its beyond that and neither of the above don't work, definitely give us a call.

    Jeremy
    Please Note: I no longer work for Airborne. If you have an Airborne question or problem please contact them directly.

  55. #55
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    +1 on both comments. Adjust the caliper first. Works great!

    Also to add, since your new to discs. The brakes don't quite fully work at first. You have to bed them in. The more you use, the better they stop.
    2012 Airborne Guardian.

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    Quote Originally Posted by BigDaddyFlyer View Post
    You can give us a call if you want and we'll talk to you about how to go about adjusting them. Here's a quick tutorial if you want to try this first:

    1. Ensure your wheel is centered in the dropouts before securing the skewer/QR. Often times this is the cause for any rub and is easily remedied by ensuring the wheel is straight.
    2. If it's not the wheel, then you need to center the calipers on the rotors. For this you will need a 5mm Allen wrench. Loosen both of the bolts that hold the rotor on, then squeeze the brake lever fairly hard and hold it down. Then tighten the bolts back down, a little bit on each bolt, until they are snug. Release the brake lever and spin the wheel to check for rub. This should take care of it.

    If its beyond that and neither of the above don't work, definitely give us a call.

    Jeremy
    thanks. i will probably give you a call

  57. #57
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    sweet. just got my shipping number and it's going to be here by the end of thursday! a lot sooner than I expected!

  58. #58
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    Quote Originally Posted by swl7 View Post
    sweet. just got my shipping number and it's going to be here by the end of thursday! a lot sooner than I expected!
    AWESOME!
    Please Note: I no longer work for Airborne. If you have an Airborne question or problem please contact them directly.

  59. #59
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    for those that have had the guardians, did the ders need adjusting? or the brakes? do you recommend against riding the bike after assembly without going to a LBS/getting it tuned up?

  60. #60
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    Quote Originally Posted by swl7 View Post
    for those that have had the guardians, did the ders need adjusting? or the brakes? do you recommend against riding the bike after assembly without going to a LBS/getting it tuned up?
    Yes, both derailluers had to be adjusted. If i had to do it all over again i would try hard to avoid temptation of riding it and take it to somebody that knows how to tune the bike. i say this because the first time i rode my bike, i was changing gears and the chain fell off of the front chain rings... this caused scratches on my new bike

    Brakes on the other hand have been perfect on mine.

  61. #61
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    Quote Originally Posted by Wildfifty View Post
    Yes, both derailluers had to be adjusted. If i had to do it all over again i would try hard to avoid temptation of riding it and take it to somebody that knows how to tune the bike. i say this because the first time i rode my bike, i was changing gears and the chain fell off of the front chain rings... this caused scratches on my new bike

    Brakes on the other hand have been perfect on mine.
    hmm alright. yeah, I definitely just want to go out and ride it when I get it. I guess I'll take it to the LBS. I know PerformanceBike does $49 for a safety inspection and $80 for a tune-up. One guy that worked there said $80, but the other guy that worked at airborne previously said the safety inspection should cover everything.

  62. #62
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    The chain falling off was unfortunate and not the norm.

    The bikes are fully built and adjusted before they are torn down and put in the box. If something is off in the shifting, then something happened to the bike from the time it was packed.

    It must have taken a hit in transit at some point. I apologize for that.
    Please Note: I no longer work for Airborne. If you have an Airborne question or problem please contact them directly.

  63. #63
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    Quote Originally Posted by swl7 View Post
    hmm alright. yeah, I definitely just want to go out and ride it when I get it. I guess I'll take it to the LBS. I know PerformanceBike does $49 for a safety inspection and $80 for a tune-up. One guy that worked there said $80, but the other guy that worked at airborne previously said the safety inspection should cover everything.
    Not to dissuade you from doing this, but if you understand how the dérailleurs work. You should be able to check their function and test it before you ever ride it.With the bike motionless, you can move each der to the desired position, give the pedals a quick turn to move the chain. You should be able to tell immediately if is pushing the chain too far or not enough.

    Assuming that you do not have a stand. You can always turn the bike upside down and with the help of a friend-spouse etc. Really go through the gears and work the der's to see how they function without putting any load on it.

    If it checks out, go for test ride and check each gear, you will hear it and know when it is not set right.

  64. #64
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    My Guardian was mostly tuned up when it arrived. I had to do the following:

    1. True the back wheel. It was rubbing against the FD. You'll see when you get it that the 3x9 setup leaves very little room for the back tire. Eventually, I'm going to swap out the FD for an x7 setup or maybe just one ring in the front.

    2. This is probably not the norm, but I had to bleed the brakes. This required a bleed kit. If you do this, make sure you do it right. I didn't and got brake fluid on my pads. Lesson learned. But at least now I know how to do it.

    3. Slight tuning of the front derailleur. Nothing major, just had to check the limiters and adjust for some chain rub. I honestly never use the FD. I bet I haven't shifted out of the middle ring in over 300 miles. The rear derailleur needed a minor adjustment after a couple hundred miles, but now it runs like clockwork.

    4. After having the bike for 3 months now, I dropped the handlebar 2 spacers. It really helped the handling characteristics.
    Nathan

  65. #65
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    Quote Originally Posted by BigDaddyFlyer View Post
    The chain falling off was unfortunate and not the norm.

    The bikes are fully built and adjusted before they are torn down and put in the box. If something is off in the shifting, then something happened to the bike from the time it was packed.

    It must have taken a hit in transit at some point. I apologize for that.
    No apologies required, my bike travel from coast to coast while shipping. I can only imagine what the box was put through. Yet, everything showed up in one piece without any problems.

  66. #66
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    Oh I almost forgot. You'll need a flat (thin) 9/16 wrench for installing your pedals. I just ordered a pedal wrench from online.
    Nathan

  67. #67
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    Quote Originally Posted by Wildfifty View Post
    Yes, both derailluers had to be adjusted. If i had to do it all over again i would try hard to avoid temptation of riding it and take it to somebody that knows how to tune the bike. i say this because the first time i rode my bike, i was changing gears and the chain fell off of the front chain rings... this caused scratches on my new bike

    Brakes on the other hand have been perfect on mine.
    This can happen from cable stretch or dropping to the little ring while also shifting the cassette or during bumps. This is why I like shelter for chain guard as I can put it all the way up behind the front rings.
    No, YOU don't understand. You're making an ass of yourself for all of eternity.

  68. #68
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    i'm going to be safe and take it to the LBS, and get it tuned up for about $50. I'll watch them work on it to see what they're doing.

  69. #69
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    Quote Originally Posted by swl7 View Post
    i'm going to be safe and take it to the LBS, and get it tuned up for about $50. I'll watch them work on it to see what they're doing.
    Or...

    You could save your money and watch a few youtube videos.
    Nathan

  70. #70
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    sorry random but... my bike is here at the same time as my pedals! awesome.

    not awesome = work until 7

    i'm surprised at how fast everything came. aawyeah shipped my pedals that I ordered last friday, and it came here yesterday. I ordered my bike on friday as well and it came here this afternoon.

  71. #71
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    Quote Originally Posted by swl7 View Post
    sorry random but... my bike is here at the same time as my pedals! awesome.

    not awesome = work until 7

    i'm surprised at how fast everything came. aawyeah shipped my pedals that I ordered last friday, and it came here yesterday. I ordered my bike on friday as well and it came here this afternoon.
    Hurry up and put that B*tch together! and post some pictures! Congrats man

  72. #72
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    so i'm about to post some pictures, but is this normal?: when the right pedal is at the 3oclock position, the front tire can touch the pedal when turning. This is my first 29er so I'm not sure

  73. #73
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    actually the above question was silly, but i had some other questions. for some light technical trails, what pressure do you guys recommend for the bike? 70? 75?

    and i'm guessing the disc noise needs to break in while i ride it a little. I did turn the two screws on both brakes while holding on to the brake levers so that it could fit in.

  74. #74
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    lmao 70. i think i'm high.

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    so.... i think I received my fork and stem backwards. Wasn't pleased but all I had to do was loosen the stem and turn it around.

    any suggestions on how to use the cable tie for all the hosing?
    Also, is there a reason why the brakes make a carving/metal sound. I heard this is normal, but I'm not sure since mine seems a little louder.

    i'm very sorry for the extremely big images


  76. #76
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    They were backwards for shipping purposes.

    As for the cable tie. If you look around in one of the Guardian or Goblin threads there is a picture of how to do it. With mine, I positioned the little plastic piece so that I could wrap the zip tie around and in between the little notches on the backside of the top-right of the fork. Long ways, the plastic piece would run the same direction as the fork.

  77. #77
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    Quote Originally Posted by comphynum View Post
    They were backwards for shipping purposes.

    As for the cable tie. If you look around in one of the Guardian or Goblin threads there is a picture of how to do it. With mine, I positioned the little plastic piece so that I could wrap the zip tie around and in between the little notches on the backside of the top-right of the fork. Long ways, the plastic piece would run the same direction as the fork.
    alright, I figured that out as I heard my email ring about this thread haha. thanks for the tip.

    Also, I had a couple more questions. I have to 16" Guardian. I'm 5'6 with an inseam of 30" and i barely clear the standover on this step over frame. Is this bad? I feel like with shoes it would be very similar and I do not want to be too small for the smallest bike (I already feel crappy for being so short) I've seen other people at my same height and inseam, that seem to like the 16" and fit perfectly. Is something wrong?

    Secondly, having the 16" frame, does anyone recommend a trunk mount that I can use? The one I bought seems to not fit under this frame so I will be returning it

  78. #78
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    Quote Originally Posted by swl7 View Post
    alright, I figured that out as I heard my email ring about this thread haha. thanks for the tip.

    Also, I had a couple more questions. I have to 16" Guardian. I'm 5'6 with an inseam of 30" and i barely clear the standover on this step over frame. Is this bad? I feel like with shoes it would be very similar and I do not want to be too small for the smallest bike (I already feel crappy for being so short) I've seen other people at my same height and inseam, that seem to like the 16" and fit perfectly. Is something wrong?

    Secondly, having the 16" frame, does anyone recommend a trunk mount that I can use? The one I bought seems to not fit under this frame so I will be returning it
    Standover height should not be the primary component to bike fit.

    If you can stand over it already without shoes on it's already an hurdle that has been passed. In addition, with shoes on you generally add at least 1/2" to clearance.

    The old addage of standing over a bike and checking for crotch clearance to ensure it fits is totally wrong and a disservice to people shopping for a bike that they will actually ride more than once or twice a year for more than a block or two. Unfortunately that's the way department store bikes are sized-up and believe it or not a few other mail-order bike companies.

    IMHO one of the most important factors is reach. So provided the bike fits well in that regard you are good to go. This may need some slight tweaking to stem height and/or length to get correct.

    We have a guy at the office with almost your same measurements and he rides a 16" Goblin. I don't know your other measurements like torso, arm length, etc but based on the little amount of info I have I think you are in the correct size.

    Hope that helps,

    Jeremy
    Please Note: I no longer work for Airborne. If you have an Airborne question or problem please contact them directly.

  79. #79
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    Jeremy, thanks for the insight. After all this, with is what happens with my luck: texas receives rain so I can't even take my new bike out for a ride this weekend. I can just look at it and smell the new tires....

  80. #80
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    How do we go about getting the Guardian added to MTBR's product listings so I may post a review of it? One thing that I noticed was distinctly lacking when researching my purchase: I had to dig in the forums to find reviews on it.

    Would be really nice to have it listed in the reviews section, I do believe we have enough Guardian owners active on these forums to provide reviews on the bike.

  81. #81
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    I've posted 2 or 3 times asking to have it added and no dice.
    Nathan

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