When I get really good customer service from a company, I like to let people know.
recently I ordered a Loaded Components XC/AM stem for my new build.
The next day I get a phone call to let me know it was backordered but that they would upgrade my order to the x-lite if I wished.
I didn't get a chance to call them back, so the following day, they followed up again to see what I wanted to do. I told them of course I'd love the upgrade two days later it's delivered.
Great customer service, fast delivery and a really sexy looking product....well as sexy as a stem can be I guess.
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