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  1. #1
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    Broken Chainstay 2012 Epic Comp 29

    Hey all,

    Just an update, I am on my third rear mini brain shock and now my rear swing arm does this. Third ride since new shock!

    Guess it's off to my local Specialized center again. They have replaced everthing in a timely manner when broken before, including a seatpost and two brain shocks.



  2. #2
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    It happens, every brand of bike breaks. Glad to hear they are taking care of you.

    -Nolan

  3. #3
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    Just keep breaking stuff till they give you a carbon frame
    If I had a black light this place would look like a Jackson Pollock painting.

  4. #4
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    put the fork down fatty.

  5. #5
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    That'll buff out!!

  6. #6
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    We've never seen that happen before. Yours is the first.

  7. #7
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    Looks flexy.

  8. #8
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    Crazy glue and duct tape.. ride on!

  9. #9
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  10. #10
    memento mori
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    Oh snap!!

  11. #11
    a2t
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  12. #12
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    Interesting. I recently I stopped on a trail to shoot the breeze with a group of 3 guys, all on Epics. Two of the three had experienced the EXACT same break in the past, and the third guy had just snapped his in the same spot on a very mellow climb. That is why they were stopped.

    One of the gentlemen was on his third rear triangle. He said specialized seemed well aware of the issue and had a replacement to him extremely fast. No cost to him, of course.

    Not good from a design perspective, but at least they are taking care of folks quickly.

    Conversely, one of my riding buddies has a 2012 epic and sometimes romps that thing like an all mountain rig, his is just fine.

  13. #13
    a2t
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    good info, thanks. as follow up spesh covering it 100%, they had the repl. in stock and shipped to my LBS. They are installing now, i think im on hook for the labor though.

    i guess i cant complain being im not even orig owner, so technically spesh didnt have to cover.

    and the tech at the shop took 1 look at mine and said "yep, seen that before". all they sell is speshy so they pretty much have seen it all.

    still wonder why the extra weld in that section, couldnt it have been 1 piece like the other side ?

  14. #14
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    Yesterday it was my second broken chainstay. I have a epic carbon 2012 26''. I made exchange the bearings all the time and i have no idea why this happens. Because I'm the second oner I have no warranty, and the chainstay costs 190€.
    But I'm sure that my next bike won't be a specialized.

  15. #15
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    My chain stay cracked this past Saturday. I'm hoping for a quick turn around. I have a 2011 Epic comp 29er, 4 years old.

  16. #16
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    Let me guess... 12' jump root to root?
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    Time to stop believing the hype and start doing some science.
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  17. #17
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    just found out my chainstay on my 2010 epic 29er is cracked. LBS checked with specialized and they don't make that part anymore. what did you find out drafter???

  18. #18
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    Miles of mild XC jumps and drops, and it was only a small 12 inch drop that ended up breaking the chainstay. Specialized said that they would replace the chainstay, and LBS says $85 to put it on. I called Spec and they said they don't pay labor. Oh well. They will be giving me a black one, which I wasn't happy about so Spec offered to replace the whole rear triangle in full black- no thanks, so I'm sticking with just the black chainstay and $85 of labor charges. I was hoping that Spec wouldn't have the parts any longer and would offer up a new 2015 frame!

  19. #19
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    that's interesting. they tell me the 2010 and 2011 are the same frame. and my LBS told me that spec had no more of these chain stays in stock. guess i'll have to do more investigating.

  20. #20
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    Here's another one...

    Well, it looks like I've joined the Epic 29er cracked chain stay club. Happened back on Oct. 5th riding the Don on my usual Wed. jaunt with the buddies. Nothing dramatic, just the usual ups and downs when I noticed that my front derailleur cage was rubbing on my chainring. Thought it was a loose bolt or something, but closer inspection found the chain stay cracked at the weld. To be fair, I am a clydesdale rider, but my wheels stay on the ground 99% of the time so I'm at a loss how this could have happened. This bike has handled everything from Ellicotville root-beds to Kolapore rock gardens with aplomb. My old Cannondale did as well, for a dozen years and it never broke.

    So I took the bike into Sporting Life for warranty repair. It's been 3 weeks so far and from what I've been told, the Specialized rep has still not come by to see the frame and authorize a replacement. I'm not impressed. I know it's end of season and I do have a fat bike to ride in the meantime, but that is shitty service. I read this thread and folks say that Specialized took care of them quickly. That's not being my experience so far. I'm giving them another week then getting more vocal on other social media. That's what it takes these days I guess.

    Anyone else have trouble with Specialized warranties here in Canada?

    Cheers,

    CC

    Broken Chainstay 2012 Epic Comp 29-img_1340.jpg

  21. #21
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    My 2010 Epic Comp has a small crack and given all the issues noted here don't make that chainstay now. Anyone have an spare arm or parts junker I could scavenge?

  22. #22
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    Quote Originally Posted by mamanley_2000 View Post
    My 2010 Epic Comp has a small crack and given all the issues noted here don't make that chainstay now. Anyone have an spare arm or parts junker I could scavenge?
    Did you ask in the Specialized forum?
    "It's only when you stand over it, you know, when you physically stand over the bike, that then you say 'hey, I don't have much stand over height', you know"-T. Ellsworth

    You're turning black metallic.

  23. #23
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    Quote Originally Posted by mamanley_2000 View Post
    My 2010 Epic Comp has a small crack and given all the issues noted here don't make that chainstay now. Anyone have an spare arm or parts junker I could scavenge?
    ask in the Spec forum and post an ad in the classified section. you might also try Pinbike classified. don't hold your breath waiting for one.
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  24. #24
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    Quote Originally Posted by reydin View Post
    Just keep breaking stuff till they give you a carbon frame
    This happened to a friend of mine a month ago. He broke a 5yr old Stumpy 29 AL frame at the chainstay and Spec gave him a 2014 new (old stock) carbon frame. Kudos to the big S.
    Please donate to IMBA or your local IMBA chapter. It's trail karma.

  25. #25
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    Good day all,

    Feels like my first time at an AA meeting. I have a problem with a broken 2012 Spez Epic Comp 29er chainstay...........................I guess like everybody in this thread.
    Broke on the drive-side, midway between the cross brace and the pivot - basically where they ALL break.
    My "story" started in 2013 when I bought the bike from the original owner. Before I took possession I pointed out the hairline cracks on the chainstay. Owner took the bike to his LBS with proof of purchase etc. LBS supposedly got Specialized to inspect the frame, and reported back a week later that it was in fact only "paint cracks".
    WELL, the chainstay broke at the exact location of the "paint cracks". Here's the best part of it all. Now, Spez claims that the "lifetime warrantee" of 5 years had expired. Now Spez claims that they have NO record of the 2013 investigation. Now it appears that the LBS never got Specialized involved in 2013 since the LBS also claims amnesia with regard the "paint crack" investigation in 2013. Spez informed me that they are prepared to honor their warrantee, IF proof exists of the 2013 investigation. I respect and understand their stance.
    Managed to get a new replacement carbon chainstay since they are out of aluminum components. This is separating me from a considerable amount of cash.
    My intention is not to badmouth any product or supplier. I have friends whom have broken other "big brand" frames at the exact same spots. Looks like you have to stay clear of brand names starting with "S" if you expect your dual susser to last for many years.
    In your opinions, should the new carbon chainstay be a stronger, more reliable component compared to the aluminum stay that broke?

    Thank you all
    M

  26. #26
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    I think it really depends on the dealer. I broke my (2013 Epic) chainstay few months ago, dealer had a spare chainstay (not a brand new though) and the whole issue cost me 30 euros in total.

    Regarding lifetime frame warranty - the lifetime warranty doesn't apply to rear triangle IIRC.

  27. #27
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    Quote Originally Posted by Mook00 View Post
    My "story" started in 2013 when I bought the bike from the original owner. Before I took possession I pointed out the hairline cracks on the chainstay. Owner took the bike to his LBS with proof of purchase etc. LBS supposedly got Specialized to inspect the frame, and reported back a week later that it was in fact only "paint cracks".
    Unless you got that in writing from the shop, it never happened.
    "It's only when you stand over it, you know, when you physically stand over the bike, that then you say 'hey, I don't have much stand over height', you know"-T. Ellsworth

    You're turning black metallic.

  28. #28
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    Maybe the original owner never actually took it in.

  29. #29
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    Point taken drag_slick, though I have every reason to believe that the 1st owner did not take me for a ride.
    This incident took place in the era when Specialized decided to withdraw their distributed agency support to the more centralized Spez Concept Store philosophy. There was a fair amount of "bad blood" between Spez and the then "sole agents".
    I guess I will never know the true story. in the meantime, I am still without my steed. Specialized is fitting a carbon chainstay onto the aluminum rear triangle, but they require longer pivot bolts where the seat- and chainstays are joint at the dropout. The carbon being bulkier than the alu, requires longer pivot bolts - which apparently they cannot source.

    Will have to wait and see.

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