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  1. #1
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    2012 Trek Rig sliding dropout issues. Does the warrantee repair kit work?

    There are several threads about the issues with the sliding dropouts for the 2011/12 Trek Rig. Trek has a hardware kit they send out that is supposed resolve the issue and I wanted to know if anyone has installed it and if it actually works?

    I heard that it didn’t work for one individual so I wanted to see if others have had better luck with it. Thanks and happy riding!

  2. #2
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    I'd be interested in this as well. I can't remove the original dropout screws without damaging the threads - as the tips of the screws are so fouled up that they would destroy the threaded frame while backing them out.

  3. #3
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    Repair kit

    The kit is a stainless or titanium bolt kit, the higher grade metal seems to work well. I have rode once (30 miles) and it held fine. It came in a plastic pouch and picked it up form my LBS after they ordered it for me. It came with parts that do not go on the bike though...extras too. It must be a kit that was not designed for the Rig in particular but for another bike and they use this to repair the problem. The allen screws on the front end stay...the back dropout allen bolt is switched to a phillips head and the bolts that hold the dropouts in are replaced too. Remember to loosen the disc brake when adjusting or changing cogs. the 2 allens----spin the wheel free and tighten when it is not rubbing. This bike is for the mechanically inclined--if you buy it be ready to use tools...I enjoy this aspect though.

  4. #4
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    Quote Originally Posted by newportl View Post
    I'd be interested in this as well. I can't remove the original dropout screws without damaging the threads - as the tips of the screws are so fouled up that they would destroy the threaded frame while backing them out.


    One of my bolts was destroyed getting the original out, the nut was jambed too...had to get a vise grip to get it out...put some WD40 on it to....the new bolts work good

  5. #5
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    Kit not working

    Well after riding a while, Treks new bolt, kit does not work...chain is still falling off when I mash....sucks

  6. #6
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    I had the same experience with my new toy , first rides were extremely disappointing ,wheel moved and the chain came loose. After reading all the similar stories on the net , I decided that despite its obvious design flaw , the rest of the bike was that good it deserved to get a second chance. I replaced all the soft stainless steel bolts with grade 8.8 high tensile ones and Nyloc nuts on the slider bolts. I also faced the mating surfaces of the drive side slider to remove the paint on its contact surface with the frame . Threw away the tiny adjuster that sticks out the rear of the frame on the brake side . and used a good solid washer on the brake side slider bolt near the quick release. ....and guess what ? no more problems since, and to adjust the chain I only need 2 tools ,not 4.....hope this helps

  7. #7
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    Didn't even know they were having problems... man Trek seems to really be fouling up a lot on their MTBs... Rigs having problems, Superflys having problems. It's a bummer to hear because I know they ride great.

  8. #8
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    Quote Originally Posted by h2otaco View Post
    Didn't even know they were having problems... man Trek seems to really be fouling up a lot on their MTBs... Rigs having problems, Superflys having problems. It's a bummer to hear because I know they ride great.

    Trek has been fouling up a lot of thier bikes for several years.....especially the 29ers.
    I crashed hard enough on my Tallboy to break my leg,
    The carbon is way more durable than most people.

  9. #9
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    Quote Originally Posted by mtnbikej View Post
    Trek has been fouling up a lot of thier bikes for several years.....especially the 29ers.
    Their bikes occasionally have an issue. The EBB bikes were fine, my Ferrous is an example.
    Authorities speculate that speed may have been a factor. They are also holding gravity and inertia for questioning.

  10. #10
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    Quote Originally Posted by bmx26aust View Post
    I had the same experience with my new toy , first rides were extremely disappointing ,wheel moved and the chain came loose. After reading all the similar stories on the net , I decided that despite its obvious design flaw , the rest of the bike was that good it deserved to get a second chance. I replaced all the soft stainless steel bolts with grade 8.8 high tensile ones and Nyloc nuts on the slider bolts. I also faced the mating surfaces of the drive side slider to remove the paint on its contact surface with the frame . Threw away the tiny adjuster that sticks out the rear of the frame on the brake side . and used a good solid washer on the brake side slider bolt near the quick release. ....and guess what ? no more problems since, and to adjust the chain I only need 2 tools ,not 4.....hope this helps
    Where did you find the hardware? i went to home de pot and the nuts were too big...they hit my lock ring....

  11. #11
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    the nuts and bolts were purchased from an auto parts supplier... metric thread gr,8.8 high tensile .

  12. #12
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    Quote Originally Posted by bmx26aust View Post
    the nuts and bolts were purchased from an auto parts supplier... metric thread gr,8.8 high tensile .
    Yes this works...filed off the paint...went to a specialty fastener supplier for the bolts..high tensile lets you crank down!
    and Ace hardware for the lock nuts....and happy trails. thanks BMX26aust you rock
    rode 20 miles today and my chain was just as tight as a frog arse after!!

  13. #13
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    I've only had mine since September and am already looking forward to selling it. It's giving me nothing but troubles and I'm just over it. Time to build up a Niner...

  14. #14
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    Quote Originally Posted by bmx26aust View Post
    I had the same experience with my new toy , first rides were extremely disappointing ,wheel moved and the chain came loose. After reading all the similar stories on the net , I decided that despite its obvious design flaw , the rest of the bike was that good it deserved to get a second chance. I replaced all the soft stainless steel bolts with grade 8.8 high tensile ones and Nyloc nuts on the slider bolts. I also faced the mating surfaces of the drive side slider to remove the paint on its contact surface with the frame . Threw away the tiny adjuster that sticks out the rear of the frame on the brake side . and used a good solid washer on the brake side slider bolt near the quick release. ....and guess what ? no more problems since, and to adjust the chain I only need 2 tools ,not 4.....hope this helps
    I'm a visual learner. Can you post of picture...thanks.

  15. #15
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    Well bought a used 2011 Trek GF Rig yesterday went to my LBS today and ordered the kit and the new right side dropout with the dérailleur hanger as well. I am going away for a week so it all should be here when I get back road the bike over 20 miles today up some steep hills and on some old bumpy farm roads as well but mostly pavement miles. Its hard to tell but I think the chain did loosen up a little but it is still tight. If this kit don't work I might convert it over to a 1 x 10 instead we will see and I will keep everyone updated.
    Eddie

    2011 Trek GF Rig SS
    2003 Gary Fisher Paragon 29
    2001 Giant XTC SE 2

  16. #16
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    Quote Originally Posted by Edward78 View Post
    Well bought a used 2011 Trek GF Rig yesterday went to my LBS today and ordered the kit and the new right side dropout with the dérailleur hanger as well. I am going away for a week so it all should be here when I get back road the bike over 20 miles today up some steep hills and on some old bumpy farm roads as well but mostly pavement miles. Its hard to tell but I think the chain did loosen up a little but it is still tight. If this kit don't work I might convert it over to a 1 x 10 instead we will see and I will keep everyone updated.
    Do you know the part numbers for the droput kit?

  17. #17
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    The part number was 428175 and it was a special order item and cost me $22.99
    Eddie

    2011 Trek GF Rig SS
    2003 Gary Fisher Paragon 29
    2001 Giant XTC SE 2

  18. #18
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    Just in case you wanted the part # for the right side dropout with dérailleur it is W304641 and it was $14.99 and had to ordered and the reason I got that isn't just because i might convert it to a 1 x 10 but that the dropout I ordered the the dérailleur mount is threaded for the mounting bolts instead of just being drilled through and using bolts on the other side like the one that comes with the bike. That supposed to hold much better as well and I would think it would have to I hope.
    Eddie

    2011 Trek GF Rig SS
    2003 Gary Fisher Paragon 29
    2001 Giant XTC SE 2

  19. #19
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    The parts came in they ship them next day for me I have it all together they don't look much different then the original bolts except the top brake caliper bolt is a stainless one and the original one was back I am assuming case hardened bolt. I don't know how much the kit will help but I think the right side dérailleur is going to do the trick it seam to tighten down so much better then the old one did. Only time will tell I leave first thing tomorrow morning for Vegas so will not be able to get a good ride in until I get balk next Thursday. If it moves on me I don't know what I am going to do. I can tell the guy before me had issues with it because he had so much lock tight and what not all over everything so that does scare me a bit.

    Also does anyone know what the toque specs are on the slider bolts.
    Eddie

    2011 Trek GF Rig SS
    2003 Gary Fisher Paragon 29
    2001 Giant XTC SE 2

  20. #20
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    Quote Originally Posted by Edward78 View Post
    Just in case you wanted the part # for the right side dropout with dérailleur it is W304641 and it was $14.99 and had to ordered and the reason I got that isn't just because i might convert it to a 1 x 10 but that the dropout I ordered the the dérailleur mount is threaded for the mounting bolts instead of just being drilled through and using bolts on the other side like the one that comes with the bike. That supposed to hold much better as well and I would think it would have to I hope.
    Thanks for the info., I am going to check it out.

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